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Video calls have become the norm for consumers and businesses alike during the pandemic. We've tested all the services, and here's how three of the top contenders stack up.

Deepfaking a Celebrity on a Zoom Call is Now Possible The Avatarify software works by taking a still image of the target you want to deepfake, say Elon Musk, and bringing the picture to life using your own facial movements 2 years, 1 month By Michael Kan.

Zoom vs. Microsoft Teams vs. It's in your best interest to be familiar with these tools in advance of a call. If you want to host a session in Zoom Meetings and invite others to join, then you need to create an account. You can use the same PMI meeting link multiple times, which is convenient for small groups that meet regularly. In other words, you never have to generate a fresh link to meet. You always have the option, however, to create a unique meeting ID and link, which may be preferable for security reasons.

I've used Zoom as both a participant and host frequently, starting around Joining a meeting takes little effort. Connecting takes a few seconds if you already have the app installed and only about two extra clicks if you choose the web app instead of the desktop app. The mobile apps work fine, too, though I prefer to join meetings from a computer.

One convenience that's relatively new is how and when Zoom updates. Instead of checking for updates upon launch when you might already be running late , Zoom checks for available updates when you're about to quit the app.

It's a nice detail. To set up or start a meeting using Zoom, you have several options. As mentioned, you can copy your Personal Meeting ID directly from the app and send it to participants. They either click the link or launch Zoom and enter the PMI, and you're off to the races.

Alternatively, you can schedule a meeting in advance from the Zoom app or directly from a connected calendar—Google Calendar, iCal, or Microsoft Outlook. Doing it from an integrated calendar is better because you can add an agenda or meeting description. When you set up a meeting from the Zoom app, you can't. Choose a date, start and end time, time zone, and a few other preferences, such as whether you'd like your video camera to activate automatically when you begin the call.

If you give participants the option to join by phone, you can choose which country dial-in numbers to display. A link to all the dial-in options appears on the invitation, too. Your scheduled meetings and all the details for how to connect automatically show up on your connected calendar. An option to password-protect meetings is handy, but in practice doesn't feel that secure.

Ever since Zoom enhanced its security features, the unique meeting ID and passcode are selected by default, but the unique link that's added to the invitation makes it unnecessary for anyone you've invited directly to enter the password.

With a Pro account, you can require that attendees "register," meaning they must fill out a short form before they join. That survey lets you collect information about them. It's useful when you use Zoom for webinars and you aren't sure who might attend. You also need to enable this option if you want to run reports of who has joined meetings.

Another feature is a waiting room, which has two purposes. First, participants can log onto a meeting and see a hold screen until the host officially starts the meeting, which effectively prevents participants from interacting with one another before the host is ready.

Second, the waiting room allows the host to control who can join and when. Hosts, especially with paid Zoom accounts, get a lot of options. Aside from creating a waiting room, hosts can also control whether participants are muted upon entry to a meeting, whether their cameras are active or off, and whether people can chat with one another privately, or at all, or only as a group.

As a participant, you can enable or disable your own video and microphone at any time, again, as long as the host allows you to turn them on at all. One reason to intentionally disable them is for certain types of meetings, such as large presentations.

Participants can use on-screen buttons or keyboard shortcuts for muting and unmuting as well as enabling or disabling the camera. Hosts can also disable any participant's microphone or camera at any time. Hosts see a Security button, which was added in and will show up on their toolbar during active calls. This button gives quick access to important security features, such as locking the meeting, enabling a waiting room for additional guests who try to join after the meeting starts, and giving participants permission to share their screens, chat, and so forth.

Hosts and people with permission can add new people to the call on an ad hoc basis. For example, if you're already on a call and realize that you need to invite more people, there are tools for quickly copying your meeting ID and other information to send. There's also an option to start drafting an email with the invitation information, too. As a participant, you can configure your screen to see relevant information panels, a chat box, and different view modes, such as Gallery View and Speaker View.

Even if the host keeps participants muted, there are buttons for raising your hand, requesting the speaker to speed up or slow down, and other ways to interact. Zoom has several features that aren't strictly necessary but make video calls more enjoyable. They include Video Filters, Virtual Backgrounds, Touch Up My Appearance, integration with game apps, and a new Avatar option that lets you replace your own head with that of a cartoon animal in beta as of this writing.

Some of these features really are just for fun, though I'd argue that Virtual Backgrounds, which includes the ability to blur your background, is in fact an important privacy option. When taking video calls from a location where you don't want the other participants to have deep insight into your surroundings, it's important to be able to still have the option to show your face without showing everything else around you. This feature softens skin and hair to smooth over wrinkles, dimples, pimples, and the like.

In the desktop app, a slider lets you decide how soft a focus you want. The image above shows the touch-up completely off left and at about the halfway point right. In my case, cranking up the filter to full capacity wipes aways all my freckles. Whether that's the result you want is up to you.

A few other special features in Zoom focus more on utility. The ability to assign a co-host to a meeting, for example, makes it easy to share responsibilities for managing the meeting and participants. Desktop sharing, also known as screen sharing, works well and supports multiple monitors. In the same vein as having a co-host to share responsibilities, you can start a screen sharing session and hand over controls of your keyboard and mouse to someone else on the call.

It's a nice way to have students engage with material or let someone else move your slides while you give a presentation. I used this feature to let my young niece design a pair of sneakers that I bought her as a gift.

She was able to fully control my computer to design the shoes, and then I reclaimed control to make the purchase. You can also set up a side-by-side screen share of your desktop and someone else's, a handy way to literally compare notes. During any screen sharing session, participants and the host can annotate and mark up whatever's on the screen. Zoom Meetings also has a collaborative whiteboard you can use to brainstorm or map out ideas. Breakout rooms are another wonderful feature, especially for student groups and remote teams.

During a meeting, you can assign participants to groups or let them select the group they want and send them into their own private video chat. When finished, everyone can easily reconvene in the main video call. Relatively new to Zoom is a permanent chat space, a feature that makes Zoom much more like Slack and other team messaging apps than before. You can have private one-on-one chats, create channels for group chats , and so forth. When I tested this feature, I found my personal Zoom account let me invite anyone via email to join a chat.

In my business account, my administrator has disabled the feature—if you use Zoom for work and don't see a new chat space, you might be in the same boat. My analysis of this new chat space, where your typed conversations and uploaded documents persist regardless of whether you have a meeting, is that it's coming way too late to be truly competitive with Slack, Microsoft Teams, or other established team messaging apps.

I would bet that most users won't even notice its existence and that most business users already have a preferred method for having asynchronous conversations. Zoom may still be your video calling app of choice it's better than Slack's built-in video calling by a long shot , but it's not going to replace your team's chat app anytime soon. Zoom also lets you make a video recording of meetings.

Paid accounts include some cloud storage space for those recordings, making it easier to not only save the resulting videos but also share them. As mentioned above, you also always have the option to record and save the video locally. Still, while Zoom has lots of excellent features, we've heard of some nice-to-have options in other apps that aren't in Zoom Meetings.

For example, ClickMeeting lets you send automatic "thank you" emails to participants. Zoom Meetings integrates with both those services. Speaking of integration options, support for apps has grown considerably, which is a huge positive for Zoom customers. Sometimes participants can't join a video call easily, in which case it's nice to offer the option for them to dial into the call by phone.

Participants can join using a standard rate call or toll-free number where supported. There are no toll-free numbers for the US or the UK, however, though there are for dozens of other countries. Depending on your settings, participants may be able to join the audio portion of the call via Microsoft Skype for Business. It's also possible to set up a third-party audio system of your choosing and include instructions for dialing into the meeting in the invitation.

Paying customers get a few more business-focused features, such as reports. From the web app, you can generate a report of all attendees in a meeting, though you have to enable registration in advance to get any data in the report.

     


Zoom pcmag. PC Magazine ranks Zoom in Top 10 List



 

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